About Us
Who We Are.
At Aerlink, we are dedicated to providing premier charter aviation services to a wide range of companies in Australia. We are independent, owned and operated, and we pride ourselves on being agile and responsive to our clients’ needs. Our diverse fleet of aircraft allows us to cater to any size of the group, making sure your employees and assets arrive both sooner and safer. Our experienced staff are ready to assist you with any of your charter aviation needs.
OUR VISION
To be Australia’s go-to independent chartered aviation company – championing excellence and innovation in Australian contract, FIFO and allied aviation services for businesses doing things better in resourcing, mining and emergency services.
CORE VALUES
Respect
We treat others as we would like to be treated.
Loyalty
We demonstrate commitment and dedication to everything we do.
Integrity
We are honest, open and fair and always give our best.
Commitment
We do what we say – on time, safely and on budget.
Safety First, Always. Aerlink's culture of safety.
Australia’s aviation industry is globally recognized for its safety standards. At Aerlink, we share this commitment and continuously strive to advance our systems and processes for a safe air travel experience.
Aerlink operates at BARS Gold Standard and under Australia’s Civil Aviation Safety Authority (CASA). We adhere to international safety standards, ensuring we meet all obligations for Safety Management, Air Operation Certification, Aircraft Maintenance and Continuing Airworthiness Management.
Aerlink’s Safety Management System, or SMS for short, allows for a systematic approach to managing safety across all business departments through an underlying foundation of mitigating risk.
Holding the Basic Aviation Risk Standard (BARS) Gold confirms Aerlink’s absolute commitment to safety. BARS is a global aviation safety assessment and audit protocol. BARS is based on the International Civil Aviation Organization’s (ICAO) Annex 19, which assists airlines in managing and mitigating safety risks. Aerlink’s Safety Management System meets the requirements of ICAO Annex 19.
Conclusion: Safety First, Always
Australia’s aviation industry is globally recognized for its safety standards. At Aerlink, we share this commitment and continuously strive to advance our systems and processes for a safe air travel experience.
As air travel continues to evolve, Aerlink’s dedication to safety ensures that passengers and crew can confidently take to the skies, knowing that their well-being is paramount.
Our SMS has four key components and thirteen elements, closely aligned with the International Civil Aviation Organization (ICAO) Annexure 19.
01
Safety Policy and Objectives
Our safety policy is reviewed quarterly. It sets the stage for Emergency Response Planning (ERP) and is the basis for continuous improvement.
02
Safety Risk Management
The company’s risk management process aligns with ISO31000. Aerlink prioritizes eliminating risks, guided by a hierarchy of controls denoting that Aerlink’s first approach to managing risk is to eliminate the risk altogether.
03
Safety Assurance
Internal audits and safety investigations are part of our assurance program.
Other elements of Aerlink’s SMS under the Safety Assurance component include safety investigations.
04
Safety Promotion
We focus on rigorous training programs and the communication of safety-critical information, both internally and to external stakeholders.
Aerlink’s SMS actively seeks to promote safety within the boundaries of the organization but also to play its part in contributing to safety in the wider aviation industry.
We are confident that our Safety Management System and its supporting processes place Aerlink in a favourable position to deliver a safe air travel experience.
Aerlink has adopted the use of Ramco. A web-based aviation-specific planning tool. Ramco Aviation offers end-to-end comprehensive M&E/MRO software to the Fixed Wing, Rotary Wing, MRO and Business Aviation segments globally. This tool allows for effective and integrated management of spares, finance and HR activities.
Our key SMS tool, Air Maestro is a world-renowned Quality and Safety database and management system. This web-based system is an integral technological tool allowing us to efficiently and transparently manage; Reporting (fatigue, safety, quality and defect), Operational Control & Performance (document library and log books), Resource Planning (recency, rostering and scheduling) Audits, Occurrence Reports and our Risk Register.
SkyNet is key to the management of flight schedules as well as effective emergency response in knowing where our aircraft are located at all times. All Aerlink aircraft are outfitted with satellite tracking systems from SkyNet Satellite Communications. This allows for real-time monitoring of flights, landings and departures.
All Aerlink cockpits have been fitted with the Appareo Cockpit camera system. This allows for monitoring of all Cockpit activities assuring a proactive approach to maintaining high standards. Additionally, the system allows for the recording of traditional flight data.
Aerlink is devoted to the highest levels of safety in our delivery of aviation services. All Aerlink flights are monitored as part of the Flight Operations Quality Assurance Program (FOQA). Two key areas of the program are Flight Data Monitoring (FDM) and the Appareo Cockpit Camera. Flight data is analysed by world-class FDM experts.
Frequently
Asked Questions | Aerlink Guidelines.
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How do I request an aircraft charter quote?
You can request a charter quote via our online Request Charter Quote form. For urgent inquiries please call our Aerlink Operations team on +61 7 3621 8300.
What type of aircraft does Aerlink operate?
Aerlink currently operates the ATR type of aircraft in both passenger and cargo configurations. We are however open to introducing new aircraft for specific requirements. For more info, please visit our fleet page.
Can I purchase a single ticket?
Aerlink is a full charter airline and single tickets are not available on our services.
What time does check-in close?
As a standard check-in opens 90 minutes before the scheduled departure time and closes 30 minutes before. If you’re running late, please contact your company’s travel team directly.
Can I check-in online?
Yes, please click here to download instructions or follow the link to check in via the website.
Check-in portal: https://aerlink.uplift.express/web-check
Download the Aerlink Web Check-in Guide
How much baggage can I take?
Aerlink’s standard baggage limits are 7kg for Carry-on and 15kg for Checked. If you require additional baggage this will need to be pre-approved and subject to available space on the day.
Our Planet.
Our Community.
Our Economy.
Carbon Neutral Flying.
Aerlink has set itself a target of achieving carbon-neutral flying by adopting a Carbon Emissions Program. We take our environmental responsibilities seriously and partner with our resource customers to achieve our carbon footprint reduction commitments. The program has allowed us to identify how, as a responsible operator, we can contribute to the well-being of our planet as we are very conscious of the impact that aviation can have on the environment.
Sustainability
Aerlink is immensely aware of aviation’s role in environmental impact and is focused on reducing our footprint wherever possible. This was one of the factors that led to our decision to invest in the ATR Turboprop family of aircraft.
Fuel usage is the primary driver of the carbon emissions of an aircraft and the ATR series of aircraft are the most fuel-efficient medium to large-category turboprop aircraft in the world. The ATR series has fuel burn rates of between 15% to 25% less than the Dash 8 series of aircraft. The fuel efficiency of the ATR when combined with the other key benefits offered by the aircraft has led to it being the most successful medium to large-category passenger turboprop aircraft across the world.
As the ATR series of aircraft remain in production it ensures an ongoing investment by the aircraft manufacturer in reducing carbon emissions and contributing to the aviation industry’s environmental goals of stabilising emissions at 2020 levels through neutral carbon growth and reducing net emissions from aviation by 50% by 2050 compared to 2005 figures. The ATR Environmental Management System is ISO 14001 certified and focuses on the ongoing sustainability of ATR products. In 2019, the Environmental, social, and Governance (ESG) rating agency, Vigeo Eiris, recognised ATR as compliant with Green Bond and Green Loan Principles. ATR consistently meets all ICAO standard requirements for gas emissions, including the latest 2020 regulation on carbon dioxide emission reduction.
45% less CO2
FUEL BURN PER TRIP VS. REGIONAL JETS
69g of CO2
PER SEAT PER KM
Tree planting project.
Our largest initiative to date is the Fimito tree planting project in Papua New Guinea. This initiative commenced in November 2020 and the project aims to plant a minimum of 120,000 trees to offset our total emissions produced annually.
To complete this initiative, the Group has proudly partnered with a national company ‘Lik Lik Beans’ to hire Papua New Guinean staff, to plant trees and manage the project in the Highlands of Papua New Guinea.
We have selected the Eucalyptus Grandis Tree as the best type to be planted in the wet/clay soil types in the region for its fast-growing properties with fully grown trees reaching up to 50 meters in height.
The Group has partnered with the LikLik Coffee Bean company and the Goroka Country Club in securing land and employing local staff to plant and care for tree saplings. Working with the local community and local organisations ensures the project offers social, economic and development benefits as well as achieving environmental outcomes.
Other Initiatives.
Paperless Departments
Aerlink is transitioning to paperless operations, saving up to 155,000 sheets of paper a year or 19 trees.
Electronic Flight Bag (EFB)
The use of technology to assist our initiatives is very well demonstrated by our decision to introduce EFBs in 2019. These EFBs (iPads) are personal issues to all pilots and 2 EFBs are allocated to each aircraft for use by the cabin crew. Electronic Flight Bag (EFB) has meant a near-paperless cockpit and aircraft environment with flight plans, staff reports and safety reports to name just a few eliminating the need for paper forms.
Power Energy Usage
We are proud to utilize solar energy to power our business. Our commitment to sustainability and reducing our carbon footprint has led us to invest in solar panels, which help to power our hangars, offices, and staff compounds. By harnessing the clean energy of the sun, we are reducing our dependence on fossil fuels and helping to protect the environment.
Internal Packaging
Aerlink has commenced formal environmental awareness training for all of our staff. The training is now also part of our formal induction process for new starts. Managed through Air Maestro a PowerPoint lesson is provided to staff followed by an online examination. Refer to our Safety Programs.
By being part of our short-term initiatives Aerlink will regularly update this awareness training to ensure that it remains current and reflects updated initiatives.
Staff Environmental Awareness Training
Yes, please click here to download instructions or follow the link to check in via the website.
Check-in portal: https://aerlink.uplift.express/web-check
Download the Aerlink Web Check-in Guide